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Powered by Testo North America Selling food safety isn't just about equipment. It's about building relationships, earning trust, and helping foodservice operators protect their customers, businesses, and reputations. In Episode 7 of Inside Food Safety, Walk-In Talk Podcast host Carl Fiadini welcomes Aaron Sharpe and Eric Moore of Testo North America for a conversation about the sales side of food safety. Drawing on 25 years in foodservice distribution and sales, Carl explores what it takes to earn a chef's attention, overcome resistance to change, and demonstrate the value of food safety technology. Aaron shares his approach to building customer relationships, identifying operational challenges, and turning sales conversations into opportunities for education. Eric brings the food safety perspective, emphasizing technical knowledge, brand protection, and clearly defined responsibilities within every operation. From the first cold call to building long-term partnerships, this episode explores why selling food…
Powered by Testo North America Selling food safety isn't just about equipment. It's about building relationships, earning trust, and helping foodservice operators protect their customers, businesses, and reputations. In Episode 7 of Inside Food Safety, Walk-In Talk Podcast host Carl Fiadini welcomes Aaron Sharpe and Eric Moore of Testo North America for a conversation about the sales side of food safety. Drawing on 25 years in foodservice distribution and sales, Carl explores what it takes to earn a chef's attention, overcome resistance to change, and demonstrate the value of food safety technology. Aaron shares his approach to building customer relationships, identifying operational challenges, and turning sales conversations into opportunities for education. Eric brings the food safety perspective, emphasizing technical knowledge, brand protection, and clearly defined responsibilities within every operation. From the first cold call to building long-term partnerships, this episode explores why selling food…
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Inside Food Safety Ep. 7 | Selling Food Safety: Beyond the Product
AscultatePowered by Testo North America Selling food safety isn't just about equipment. It's about building relationships, earning trust, and helping foodservice operators protect their customers, businesses, and reputations. In Episode 7 of Inside Food Safety, Walk-In Talk Podcast host Carl Fiadini welcomes Aaron Sharpe and Eric Moore of Testo North America for a conversation about the sales side of food safety. Drawing on 25 years in foodservice distribution and sales, Carl explores what it takes to earn a chef's attention, overcome resistance to change, and demonstrate the value of food safety technology. Aaron shares his approach to building customer relationships, identifying operational challenges, and turning sales conversations into opportunities for education. Eric brings the food safety perspective, emphasizing technical knowledge, brand protection, and clearly defined responsibilities within every operation. From the first cold call to building long-term partnerships, this episode explores why selling food…
Chef Jacob Rios: From Self-Doubt to Executive Chef | Leadership, Family & Finding Purpose
AscultateChef Jacob Rios was supposed to become a mechanical engineer. Growing up in Puerto Rico, he was a straight-A student with a passion for mathematics, engineering, and the Air Force. His future seemed certain. Then his parents sold their home, their cars, and walked away from their careers to give their children better opportunities in Florida. For Jacob, the transition changed everything. He struggled with English, failed the standardized tests he needed to pursue college, and watched his confidence disappear. The student who once excelled at everything suddenly felt like a failure. For the first time, Jacob began questioning his own intelligence. And he carried something even heavier: the belief that he'd let his parents down. A television commercial for culinary school eventually gave him a new direction. His mother supported the decision. His father wasn't convinced. But Jacob found something in professional kitchens that he'd been missing: purpose, confidence, and people willing to believe in him. Working…
Chef Diego Garcia: I Had Nothing to Fall Back On
AscultateAt 14 years old, Chef Diego Garcia left his family in Mexico and returned to New York alone. He barely spoke English. He wasn't going to school. He worked wherever he could, and for a period of time, he had nowhere to live. Diego slept in the New York City subway, cleaned himself up in restaurant bathrooms and helped people carry groceries while trying to save enough money to rent a room. His parents back in Mexico had no idea. But Diego's story didn't begin there. Growing up in Puebla, he worked alongside his family in street markets, unloaded trucks filled with produce and learned to slaughter goats and prepare barbacoa with his father and grandfather. Food wasn't a career yet. It was simply part of life. New York changed that. Restaurants became Diego's education. He learned English by reading newspapers on the train and learned his craft inside kitchens. French technique, Italian cooking, sustainable seafood and years of working alongside chefs from different cultures eventually gave him a language of…
Chef Clayton Parrett: A Student for Life
Ascultate*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id= "request-6951710a-0184-832c-9d32-bda2c450a8ea-1" data-turn-id-container= "request-6951710a-0184-832c-9d32-bda2c450a8ea-1" data-testid= "conversation-turn-14" data-turn="assistant"> Chef Clayton Parrett has spent more than two decades in kitchens, but he still considers himself a student. Growing up in rural South Louisiana, Clayton's earliest education came from the land. Hunting, fishing, livestock, agriculture and eventually working around a slaughterhouse taught him where food came from long before he understood that cooking would become his life. That path eventually took him offshore, cooking on drilling operations in the Gulf for weeks at a time. The isolation and relentless routine taught him patience, discipline and responsibility, lessons that would follow him through…
Who's Really Responsible for Food Safety? | Inside Food Safety EP.6
AscultateBrought to you by Testo North America When contaminated produce enters the food supply, finding where it came from is only the beginning. On this episode of Inside Food Safety, Eric Moore is joined by returning guest Kiley Harper-Larsen to examine recent Cyclospora and Salmonella investigations involving lettuce, jalapeños and the growing list of finished products affected when a single ingredient moves through a complex supply chain. The conversation goes beyond the recalls themselves. What food-safety standards apply to produce grown outside the United States? What are importers actually required to verify? How does an investigation move forward when laboratory testing doesn't provide a clear answer? Why can a recall continue expanding long after the original problem is discovered? And how much can a chef or restaurant operator realistically know about where their ingredients came from? Eric and Kiley break down the realities of foreign supplier verification, FDA oversight, third-party audits, processing,…