Rezumatul episodului
Tom Foley didn’t set out to design typefaces. As a postgraduate student at Central Saint Martins in London, he was researching why Ireland, unlike Switzerland, the Netherlands, or Germany, never seemed to have a confident typographic voice of its own. Find bonus content and more on our Substack: https://designbetterpodcast.com/p/tom-foley The answer led him through centuries of colonial history, to a so-called “Irish type” invented during the Reformation to make printed scripture look the way outsiders thought Irish readers would want it to look, and back further still, to fifth-century monks who may have given us the first true lowercase letters and the word space. The best response to that research, Tom realized, was a typeface. He called it Nib, and it now lives on Dublin’s heritage plaques. That mix of deep research and hands-on craft has defined his career since. Tom worked on the first phase of Netflix Sans, a typeface you may see every day and probably never notice. At Monotype, he rose to Executive…
Tom Foley didn’t set out to design typefaces. As a postgraduate student at Central Saint Martins in London, he was researching why Ireland, unlike Switzerland, the Netherlands, or Germany, never seemed to have a confident typographic voice of its own. Find bonus content and more on our Substack: https://designbetterpodcast.com/p/tom-foley The answer led him through centuries of colonial history, to a so-called “Irish type” invented during the Reformation to make printed scripture look the way outsiders thought Irish readers would want it to look, and back further still, to fifth-century monks who may have given us the first true lowercase letters and the word space. The best response to that research, Tom realized, was a typeface. He called it Nib, and it now lives on Dublin’s heritage plaques. That mix of deep research and hands-on craft has defined his career since. Tom worked on the first phase of Netflix Sans, a typeface you may see every day and probably never notice. At Monotype, he rose to Executive…
Episoade
Tom Foley: How to pair typefaces and why the best brand fonts go unnoticed
AscultateTom Foley didn’t set out to design typefaces. As a postgraduate student at Central Saint Martins in London, he was researching why Ireland, unlike Switzerland, the Netherlands, or Germany, never seemed to have a confident typographic voice of its own. Find bonus content and more on our Substack: https://designbetterpodcast.com/p/tom-foley The answer led him through centuries of colonial history, to a so-called “Irish type” invented during the Reformation to make printed scripture look the way outsiders thought Irish readers would want it to look, and back further still, to fifth-century monks who may have given us the first true lowercase letters and the word space. The best response to that research, Tom realized, was a typeface. He called it Nib, and it now lives on Dublin’s heritage plaques. That mix of deep research and hands-on craft has defined his career since. Tom worked on the first phase of Netflix Sans, a typeface you may see every day and probably never notice. At Monotype, he rose to Executive…
Kevin Flores: Find Your Inner Rebel
AscultateKevin Flores has been part of the Design Better community for years — we first met him in 2017, while he was leading design at 23andMe, back when we were researching how design teams are structured for the Design Genome Project. So it’s a real pleasure to finally have him on the show to talk about his new book, Find Your Inner Rebel. Find bonus content and more on our Substack: The book is built around what Kevin calls his punk rock formula for career reinvention: resistance plus resilience equals reinvention. But don’t mistake the attitude for advice to quit your job. Kevin is candid that sometimes the smartest move is to hunker down, keep working toward change from where you are, and be ready when it comes, whether you choose it or it’s chosen for you. Get the book We talk about why strong generalists struggle to get hired (and how to fix it), why your personal brand matters more than ever when you’re competing against hundreds of applicants, and a simple test for your portfolio’s opening statement: swap…
Randy Hunt: Notion and Etsy design leader on why the best design teams stay small
AscultateIn graduate school, Randy Hunt poured his heart and soul into a poster for Milton Glaser’s class, a picture built entirely from hand lettering that read as an image from across the room and as words up close. Glaser glanced at it, said, “Well, that’s not very good,” and moved on to the next student. Get bonus content and more on our Substack: https://designbetterpodcast.com/p/randy-hunt Randy tells that story fondly. What stayed with him wasn’t the sting but the standard: keep the floor high, and the ceiling keeps rising. He carried that idea from Glaser’s studio, where he apprenticed, through a career leading design at Etsy, at Grab in Singapore, and until recently at Notion. At Notion, that standard meant a design team smaller than anyone would expect, on purpose. Randy argues that limited bandwidth forces a company to prioritize, and that great people have little patience for what he calls “the work around the work.” The team doesn’t talk about titles or levels. Designers ship code in the production app,…
Matt Owens: Athletics co-founder on keeping your creative fire lit
AscultateWhen Aarron was fresh out of grad school, working at an agency outside Philadelphia, he and his coworkers used to crowd around a monitor to study volumeone.com. Most websites back then had a picture, maybe an image map. Matt Owens’s site had 3D, animation, and experimental graphic design, and none of us could figure out how he made it. Find bonus content and more on our Substack: https://designbetterpodcast.com/p/matt-owens-athletics-co-founder-on Matt launched Volumeone.com in 1997, and it now sits in SFMOMA’s permanent collection. Before that, he was a skater and punk kid from Texas who ran a record label with his twin brother, then went to Cranbrook and landed in New York just as the web took off. In 2004, he and a few friends rented an old boxing gym in Williamsburg and kept the word on the door: Athletics. Today it’s a 30-person brand studio working with Google, IBM, Stripe, and Major League Soccer. We talked with Matt about how punk rock taught him to start things without overthinking them, what…
Blaine Billingsley: OpenAI designer on the collaboration problem AI hasn't solved yet
AscultateBlaine Billingsley is a staff designer at OpenAI, and his path there was anything but a straight line. He studied music composition and comparative religion, played guitar in Texas for a living (he remembers checking his bank account, seeing seven dollars, and feeling pumped), then drove to San Francisco and took a data entry job at a startup. This is a preview of a premium episode. To listen to the whole thing, join our premium membership on Susbtack: https://designbetterpodcast.com/p/blaine-billingsley The engineers taught him to script his way through the work in a couple of hours, and he spent the rest of the day learning from them. From there he went on to companies big and small, including a long run on Gmail. Blaine has an allergy to corporate jargon that we found interesting. He’s known amongst his colleagues for rewriting product specs to get absolute clarity on a project, and for raising his hand in meetings to ask, “what do we really mean by ‘create a command center for work’”. We talk about why a…
Mack Paul: Co-author of Miracle Road on designing places where innovation happens
AscultateIn the mid-1950s, North Carolina was one of the poorest states in the country. Its economy ran on tobacco, furniture, and textiles — all three in decline — and its universities were turning out talent that promptly left for somewhere with better jobs. Find bonus content and more on our Substack: https://designbetterpodcast.com/p/mack-paul-co-author-of-miracle-road Today the stretch of pine woods between Raleigh, Durham, and Chapel Hill is the largest research park in the United States. The barcode came out of it. So did AZT, ultrasound, and AstroTurf. Our guest Mack Paul spent years working out how that happened. He’s the co-author of Miracle Road, a history of Research Triangle Park (known as RTP) written with his father — a journalist — and built on about 160 interviews with the scientists, planners, and politicians who were there. It’s out October 6th. Hundreds of research parks have been attempted, and most failed. RTP started later than Silicon Valley or Route 128, with no defense money, no…
Federico Casalegno: Samsung EVP and MIT Design Lab founder on what 20,000 years of human creativity means for design today
AscultateWhen Samsung’s CEO asked Federico Casalegno to redesign the cameras on the company’s phones, Federico told him he was the wrong person for the job. He wasn’t an optical engineer. He didn’t understand cameras. What he understood was storytelling — and he pointed to the Lascaux caves in France, where people were marking walls twenty thousand years ago for the same reason we hold up our phones today: to capture a moment, and tell it to someone we love. Find the full episode on our Substack:https://designbetterpodcast.com/p/federico-casalegno That’s the kind of answer you get from a designer who arrived by way of studying human society. Federico is Head of Samsung’s Global Design Studios, with teams spread across San Francisco, Europe, and Seoul. Before that he spent two decades at MIT, where he co-founded the MIT Design Lab with Bill Mitchell, and before that he was a social scientist embedded with engineers and psychologists at Philips Design in the nineties — back when “cross-disciplinary” wasn’t yet a word…
Jonathan Adler returns: The minimalist inside the maximalist
AscultateJonathan Adler was one of our favorite guests, so we’ve been angling to get him back ever since. He started as a potter and now designs furnishings and interiors that are decadent, but layered with meaning and humor. A lot has happened since we last spoke: he had a retrospective at the Museum of Arts and Design — the same institution whose gift shop took a chance on his pots 32 years ago — and launched a sprawling collaboration with Michaels, which he calls a temple of craft. Find bonus content and more on our Substack: https://designbetterpodcast.com/p/jonathan-adler-returns We talk with Jonathan about what it felt like to stop making long enough to curate three decades of his own work, why he’s grateful he chose commerce over the gallery world, and whether people really are trading doomscrolling for making things with their hands. Along the way, we talk about his father, the lawyer who painted — and why the maximalist you think you know insists he’s a minimalist. Also, much like our last conversation with…
Clay Parker Jones: author of "Hidden Patterns" on why your team isn't really a team
AscultateWe all know that there is something fractured about the workplace, that makes it inefficient, and at times inhumane. If only someone was thinking deeply about those problems, and how to address them… Visit our Substack for the full episode: https://designbetterpodcast.com/p/clay-parker-jones That’s what Clay Parker Jones is working on right now. Clay has spent close to two decades on this problem — first at the consultancy undercurrent, and today as Head of Org Design and Development at Airbnb. He advocates for investment in creativity and humanity at work, something you might think would be obvious for any company, but sadly is eclipsed by short term thinking. His new book, Hidden Patterns: A Playbook for More Human Workplaces, is one of the most cohesive philosophies of organizational structure we’ve come across. And his diagnosis of what’s broken is simple: there aren’t enough real teams. Most of us work in what he calls “co-acting groups” — people who convene for a meeting and then scatter back to their…
Angel Steger: Wealthfront's VP of Design on what architecture teaches you about software
AscultateA few years ago, Dropbox redesigned its website and revenue dropped by thirty percent. It was an all-hands-on-deck moment: people working weekends, everyone hunting for a systemic failure. Visit our Substack for bonus content and more: https://designbetterpodcast.com/p/angel-steger The culprit turned out to be a pricing page — specifically, the white space between the feature list items was slightly too generous. Angel Steger noticed that her eye kept landing on the white instead of the words. They tightened the gaps, and the revenue came back. That’s the kind of thing Angel notices, and it’s not an accident. Currently the VP of Design at Wealthfront, She trained as an architect at RISD, where the first question in her first architecture class wasn’t about buildings. It was “What is a drawing?” — the sort of question that makes you realize every tool you reach for carries a point of view you probably haven’t examined. Angel’s path into tech was less deliberate. By her own account, she mouthed off to her…
Ben Drury: Yoto co-founder on audio, imagination, and screen-free design
AscultateLike a lot of parents, Eli struggled over the years to get his kids more into reading and away from screens. He wasn’t necessarily on the search for a technological solution, but then an interesting device came our way: the Yoto Player, a screen-free audio player for kids. Eli’s 10-year old son has been loving to read along to the Harry Potter books (and he often finds him after he falls asleep, and the player is still going). Visit our Substack for bonus content and more: https://designbetterpodcast.com/p/ben-drury The story behind Yoto is from a similar moment of parental struggle. About a decade ago, Ben Drury was shopping for a stroller in a London department store and found one with an iPad mount built in. For a newborn. He remembers the reaction being physical — this is just wrong. But if you’re expecting an anti-screen crusade, that’s not quite what happened . The line Ben uses is: we don’t say screens are bad, we say audio is good. Listening is good for creativity and imagination — and there’s…
Jeff Hammoud: Chief Design Officer of Rivian on constraints, color, and what separates designers from stylists
AscultateThis is a special bonus episode, an interview with Rivian’s Chief Design Officer, Jeff Hammoud. We’ve got all the audio here, but it’s worth heading over to our Youtube channel at dbtr.co/youtube to watch the video. We recorded this one live in Miami, in the Rivian Pavilion during Art Basel, with a R1T truck in a new eggplant-purple called Boreal parked just over Jeff’s shoulder. Jeff runs a team of about 140 people across Irvine and Palo Alto — interior and exterior designers, color and materials, digital surfacing, perceived quality, even an in-house painter and a clay milling shop. And he has a strong opinion about what all that machinery is for: constraints are what separate designers from stylists. Anyone can make a beautiful concept car, but making the production version look like the concept is the challenge. We talked about why Rivian keeps making colors most people won’t buy, and how limited-run “Studio Originals” work like sneaker drops. Jeff makes the case that AI is going to level the playing…
Eric Ries: Lean Startup author on why good companies go bad, and why good design is critical to success
AscultateFifteen years ago, Eric Ries handed a generation of founders a playbook. When Eli was in a Palo Alto-based startup accelerator in 2011, The Lean Startup felt like the only book anyone in that ecosystem was talking about. It was in the middle of a wildly optimistic moment for tech. Marc Andreessen declared that “software is eating the world,” social media was blooming, and there was a widespread belief that technology was about to democratize everything and bring us closer together. Concepts like the MVP (“minimum viable product,”), the pivot, and build-measure-learn became the operating language of Silicon Valley. This is a preview of a premium episode. Listen to the full interview on our Substack: https://designbetterpodcast.com/p/eric-ries But a lot of the companies built on those ideas went on to get corrupted by forces Eric hadn’t yet named. His new book, Incorruptible: Why Good Companies Go Bad and How Great Companies Stay Great, is his reckoning with what happens after you build something great — and…
Ian Bogost: Game designer, Atlantic writer, and philosopher of the ordinary, on the small stuff that makes life delightful
AscultateA few years ago, Ian Bogost wrote what he thought was a throwaway Atlantic piece about how electric vehicles would finally kill the manual transmission. It went off like a bomb — and the reaction told him people weren’t mourning a car part. They were mourning the feeling of dropping a gear into place, a small moment of sensory connection quietly disappearing without anyone choosing to give it up. Find the full episode and bonus content on our Substack: https://designbetterpodcast.com/p/ian-bogost That feeling is the subject of his new book, The Small Stuff. Ian calls it gratification — distinct from happiness or satisfaction, it’s the immediate sensory delight of communing with ordinary things: the ridged coffee cup, the click of an elevator button, the tink of ice in a water bottle. And he diagnoses what he calls dematerialization: the slow way efficiency, automation, and software have severed us from the physical texture of daily life. A game designer, longtime Atlantic contributor, and philosopher of the…
Chris Entwisle and Mark Havens: authors of WAIL on the constraints that led to timeless designs for Prestige Records
AscultateYears ago, two friends in Philadelphia — both designers, both obsessed with jazz — kept noticing the same notation on the back of their favorite records: “recorded by Van Gelder in Hackensack.” So one Saturday they drove out to find it. They tracked down the address in a 1955 phone book, pulled up — and found a parking lot. No sign, no plaque, nothing to mark that Rudy Van Gelder had once turned his parents’ living room into a recording studio there, capturing some of the most important American music of the century. This is a preview of a premium episode. To hear the whole thing, head over to our Substack:https://designbetterpodcast.com/p/chris-entwisle-and-mark-havens That quiet drive home planted the seed for a twenty-year project. Mark Havens and Chris Entwisle are the authors of WAIL: The Visual Language of Prestige Records — the first real look at the design history of a label that, unlike Blue Note, never got its design mythology, despite cover art that’s just as striking and durable. They tracked…
Niyati Gupta: Netflix Product Design Lead on what happens when a designer becomes a product manager, and why your influence might not be in your title
AscultateNiyati Gupta describes her career as one long experiment — deliberately putting herself in uncomfortable, ambiguous situations and treating every move as a personal learning loop. That instinct took her from a bachelor’s in design inside one of India’s most prestigious engineering colleges, where almost nobody understood what design was, to a research role at Carnegie Mellon where she studied health info needs for low-literacy users in rural India, to Autodesk’s bio-nano innovation lab building molecular visualization tools for scientists — and eventually to Google, where she joined the Next Billion Users team. Find bonus content and more on our Substack: https://designbetterpodcast.com/p/niyati-gupta That team’s mission was to ask an open question: where would the next wave of users come from, what did they need, and what products didn’t exist yet to serve them? Niyati ran immersion sprints in the Philippines, India, Indonesia, and Mexico — shadowing users, building prototypes in the field, testing them in…
Mike Schnaidt: Fast Company Creative Director on typography, creative endurance, and designing for the long haul
AscultateTypography is often treated as a detail — the thing you finalize after the real design decisions are made. But for our next guest, it’s closer to the foundation everything else rests on. He’s spent two decades in editorial design at some of the most iconic American magazines — Men’s Health, Esquire, Popular Science, Entertainment Weekly — and he’s now the Creative Director of Fast Company, where he recently led a redesign that does something pretty unusual: the magazine gets a completely new typeface every single issue. His name is Mike Schnaidt. This is a preview of a premium episode. Visit our Substack to listen to the entire interview: https://designbetterpodcast.com/p/mike-schnaidt Mike’s also a professor, a runner, and the author of Creative Endurance — a book that maps the principles of physical and mental endurance onto the creative life. It’s built around 56 rules for sustaining a career in design, drawn from interviews with ultra-marathoners, astronauts, and designers who’ve pushed way past the…
Bonus Episode: Dorrian Porter returns with the Vestaboard Note
AscultateThere’s something magical about the Vestaboard: it’s a physical, split-flap display connected to the internet that displays missives and useful information with a charm that we love. The Vestaboard in our kitchen greets our family with the family schedule for the day, riddles, updates from our favorite sports teams, and the best/worst dad jokes. Everyone who visits our house is amazed by it. Vestaboard is the vision of Dorrian Porter, and has its origin story in a Parisian train station. A few years ago, we had Dorrian Porter on the show to tell us about Vestaboard, and since then, we’ve become even bigger fans of the product. We keep spotting them in the wild, from coffee shops in Savannah to airport storefronts in Minneapolis. Dorrian is back to tell us about the Vestaboard Note, a smaller, more affordable, and more versatile version of the original that went from basic prototype to Red Dot Award winner in about a year — a story that starts, believe it or not, with tariffs. We talk about what it’s like to…
Tina Roth Eisenberg: Creative Mornings founder on building communities that run on trust
AscultateWhen Tina Roth Eisenberg moved to New York in 1999 as a new designer, she kept asking herself the same question: where are my people? Eighteen years ago, she answered it by starting Creative Mornings—a free breakfast lecture series that has since grown into what she describes as the world’s largest face-to-face creative community: 252 cities, 70 countries, and more than a thousand volunteers gathering with around 25,000 people every month. Or, as she puts it, “church for creativity.” Visit our Susbtack for bonus content and more: https://designbetterpodcast.com/p/tina-roth-eisenberg-creative-mornings But Creative Mornings is just one thread in Tina’s story. She’s the voice behind Swiss Miss, the beloved design blog she’s kept up for 21 years; the founder of FRIENDS, a creative coworking community in Brooklyn; and the creator of Tattly, the designer temporary tattoo company that started as a joke and turned into a business. In our conversation, Tina shares what she’s learned about building communities that…
Paul Ford: Writer, developer & "fun Cassandra" on why everything is changing (but not how you think)
AscultatePaul Ford likes to call himself a “fun Cassandra” — someone who, like the priestess in Greek mythology, sees trouble coming, but unlike her tries to make the warning as entertaining as possible. He’s the writer, developer, and co-founder of the tech agency Aboard who saw Claude Code drop last November and immediately understood it was going to change everything — while finding, to his surprise, that most people around him simply weren’t seeing it that way. This is a preview of a premium episode. Find the full interview on our Substack: https://designbetterpodcast.com/p/paul-ford That same instinct is what drew him into AI early. Where others hedged, Paul dove in — vibe coding nonstop, running full enterprise subscriptions for his entire team, and building in earnest. But he’s not a fanboy. He’s a critical optimist who believes something important is happening, while holding equal concern about the companies pushing it, the students expected to learn from it, and the decades of hard-won knowledge that might…
Jessie McGuire: National Design Award-winning studio leader on design as a civic tool
AscultateAs the United States approaches its 250th anniversary, the Constitution remains the most consequential document in American life — and more people are reading it than ever. But pick up almost any commercial edition and you’ll find the same thing: small type, no imagery, nothing that invites you in. Jessie McGuire noticed this too. Find bonus content and more on our Substack: https://designbetterpodcast.com/p/jessie-mcguire Every copy her studio ordered looked identical — dense, utilitarian, forgettable. So they redesigned it. They printed thousands of copies, donated them to New York City schools, and invited designers like Milton Glaser and Seymour Chwast to create posters for each amendment in the Bill of Rights. That project became a turning point — not just for the studio, but for how they think about what design is actually for. Jessie is Managing Partner of Thought Matter, the independent design and creative studio that just won the 2026 National Design Award for Communication Design from the Cooper…
Colin Fisher: The lone genius is a myth
AscultateThis is a preview of a premium episode. To listen to the full thing, visit our Susbtack: https://designbetterpodcast.com/p/colin-fisher In jazz, there’s a concept called minimal structures — a rhythmic framework, a harmonic pattern, an implied order of solos. Just enough to hold the band together, but plenty of space for autonomous creativity. It’s a useful lens for thinking about how any team works, and it comes directly from today’s guest. Colin Fisher was a professional jazz trumpet player before he became one of the leading researchers on group dynamics. He’s now an Associate Professor of Organizations and Innovation at University College London, with a PhD in Organizational Behavior from Harvard, and his new book is The Collective Edge. In it, he makes a case that we systematically underestimate the role groups play in every breakthrough we celebrate. We love stories about lone geniuses — Newton, Einstein, Miles Davis — but when you peel back almost any one of them, you find a group behind it. We just…
Nir Eyal: Beyond Belief and how to change your mind to change your life
AscultateVisit our Substack for bonus content and more: https://designbetterpodcast.com/p/nir-eyal-returns If you want to understand how much your beliefs shape your reality, try this quick exercise. Google the “checkerboard illusion” below and you can witness first-hand that even when you know two squares are the same shade of gray, your brain still refuses to show you the truth. If it can’t get a simple shade right, imagine what it’s doing with everything else. In his book Hooked, Nir Eyal helped people build habit-forming products for good. Then he wrote Indistractable to help people break free from the ones that weren’t. But after years of hearing from readers who knew exactly what to do and still couldn’t make themselves do it, he realized something was missing from the equation entirely. His new book, Beyond Belief, argues that motivation isn’t a straight line between behavior and benefit — it’s a triangle, and the third side is belief. The convictions we carry about ourselves, our abilities, and our…
Mason Currey: Mason Currey: Author of Daily Rituals on Making Art and Making a Living
AscultateThis is a preview of a premium episode. To the listen to the full thing, head over to our Substack: https://designbetterpodcast.com/p/mason-currey At several points in his life, Eli imagined what it would take to become a full-time artist — a photographer or illustrator free from client work. What he didn’t realize was that he already had an example of a different path right in front of him: his father, a practicing physician whose published poetry earned recognition from luminaries like John Ashbery. Mason Currey’s most recent book explores these alternate paths. He’s the author of Daily Rituals, the beloved book that catalogued the working habits of nearly 200 artists, writers, and composers. His new book, Making Art and Making a Living, goes deeper — into the financial realities, the schemes, the compromises, and the surprising strategies that creatives have used to keep their work alive across centuries. What he found is both humbling and strangely reassuring. Virginia Woolf had inherited investments.…
Etinosa Agbonlahor: Behavioral economist on why pricing belongs in the design process
AscultateFind the full episode and bonus content on our Substack: https://designbetterpodcast.com/p/etinosa-agbonlahor For product teams at startups and established tech giants alike, finding the right pricing and value proposition often feels more like alchemy than science. It’s a high-stakes game of guesswork involving the complex psychology, shifting values, and ingrained behaviors of your customers. While it can take years of trial and error to dial in, our guest today is here to help us decode the pricing formula and understand the behavioral drivers that make a product indispensable. Etinosa Agbonlahor is a behavioral economist and founder of Decision Alpha, a consultancy that helps businesses understand the psychology behind how people make financial decisions. She’s worked with organizations like Fidelity and Commonwealth Bank of Australia studying how people save, spend, and invest — and she’s turned those insights toward one of the trickiest challenges any business faces: pricing. In this episode, Etinosa…
Paul Dichter: Stranger Things writer on why the writers’ room isn’t so different from the design studio
AscultateBoth Aarron and I are official Stranger Things nerds. We watched the show ourselves when they came out, and again when our kids were old enough. As children of the 80s, the way it captured that particular feeling of freedom — biking with friends through the neighborhood, the movies and music of the era — struck exactly the right balance of nostalgia: present enough to feel real, but never forced. For that, much of the credit goes to the writers. So, we were thrilled to get a chance to talk to one of the head writers for Stranger Things, Paul Dichter. This is a preview of a premium episode. To hear the whole thing, head over to our Substack: https://designbetterpodcast.com/p/paul-dichter We’d always wondered what actually happens in a writers’ room for a show like this. Heated debates? Storyboards and character maps to keep a sprawling plot straight? As we learned in this interview: yes to all of it. And in many ways, the writers’ room isn’t so different from the design studio — a place where creative ideas…
Tessa Forshaw and Rich Braden: "Innovation-ish" and why most innovation doesn’t have to be a moonshot
AscultateWe’re all familiar with the tropes around innovation and how it starts. You just need a garage in Silicon Valley, a few geniuses and visionaries, maybe some good snacks. Our guests today help us debunk that myth. Rich Braden and Tessa Forshaw wrote a book called Innovation-ish, and that little “-ish” is doing a lot of work. Rich Braden is a design strategist who’s taught innovation at Stanford and advised companies around the world. Tessa Forshaw is a cognitive scientist whose lab studies the psychology of creativity — why we lose it, and how we get it back. In this conversation, we talk about why most innovation doesn’t have to be a moonshot — and why chasing moonshots might actually be holding your team back. We dig into the neuroscience of what Tessa calls “innovation hesitation,” the tiny amygdala response that makes us reach for certainty instead of possibility. Bios Tessa Forshaw As a co-founder of the Next Level Lab at Harvard University, Tessa specializes in using cognitive science to develop…
Luis Mendo: Designer turned illustrator on making things that could only come from you
AscultateLuis Mendo is a Spanish-born illustrator based in Nagano, Japan, and his work is unmistakably, irreducibly human. His drawings are populated by bespectacled bird-like figures — part alter ego, part philosophical sparring partner — rendered with the kind of warmth and specificity that no prompt can summon. There’s a hand behind every line, and you feel it. That’s not an accident. It’s a philosophy. Because as we talk about in the show, as non-human intelligence becomes cheaper, the human touch, and real, earned, interpersonal trust will become the rarest currency (to paraphrase Anu Atluru’s quote). Luis’ path is anything but direct. After two decades as a successful art director and editorial designer in Amsterdam — building magazines, running teams, living inside meetings and inboxes — he took a sabbatical in Tokyo and never really came back. Not because the work dried up, but because he found something better: a life built around drawing, shaped by Japanese craftsmanship culture, and grounded in the…
David Shim and Rachana Rele: Read AI CEO and VP of Product Design for AI-native products at Adobe on amplifying creative work — not replacing it
AscultateToday we have two guests from two different companies who have one shared conviction: AI works best when it amplifies people, not replaces them. Today we’re joined by Rachana Rele, VP of Product Design for AI-native products at Adobe, and David Shim, co-founder and CEO of Read AI. Together, they’re building very different products — but they share a vision of AI that removes the drudgery from creative work and makes room for the thinking that actually matters. In this conversation, we dig into some ideas that could genuinely change how you think about your work. David talks about this concept of “storage of intelligence” — the idea that your knowledge, your meeting history, your working style could all be captured and made available as a kind of digital twin that keeps working even when you’re not in the room. And Rachana shares how Adobe is thinking about AI not as a one-shot creative output machine, but as a collaborative partner that helps teams break out of their own blind spots. We also push them on the…
Leonardo Giusti: Archetype AI's co-founder on physical AI and the limits of the chatbot
AscultateLeonardo Giusti has spent his career in the spaces between disciplines — between art and science, between research and product, between the physical world and the digital one. It’s not a conventional design path, but it’s one that led him to work most designers never get near. This is a preview of a premium episode. Find the full episode on our Substack: https://designbetterpodcast.com/p/leonardo-giusti Leonardo is the co-founder and Chief Design Officer of Archetype AI, a company building foundation models trained not on text or images, but on the continuous stream of sensor data flowing from the real world, like factories, power grids, and city intersections. Before that, he spent nearly seven years at Google’s Advanced Technology and Projects group, where he led design on Project Soli — a miniature radar chip that taught devices to understand human gesture and presence — and Project Jacquard, which wove interactivity into everyday objects like Levi’s jackets and YSL bags. He holds a Ph.D. in…
Brooke Hopper: Adobe's machine intelligence design lead on what AI can't touch
AscultateBrooke Hopper stays close to her craft. Before she hopped on a call with us to chat about her role at Adobe, she was deep in Cursor prototyping navigation design ideas. Though Brooke holds an individual contributor role after more than a decade at Adobe, she’s managed to have influence and demonstrate leadership without being relegated to management. This is what many designers dream of—craft and career. Bonus content and more on our Substack: https://designbetterpodcast.com/p/brooke-hopper As Senior Principal Designer for Machine Intelligence and New Technology, she helped design the very first Firefly experiments and is now working on unreleased tools that raise fundamental questions about whether things like non-destructive editing, or even layers, still mean what they once did. If you listen carefully, you might get some clues about the products Adobe is cooking up next. But Brooke is more than a product thinker. She’s also a design educator, leading a partnership between Adobe and Parsons called “Not…
Daisy Fancourt: Epidemiologist on how creativity rewrites your biology and extends your lifespan
AscultateYou probably already know that exercise, sleep, a good diet, and spending time in nature are the pillars of a healthy life . But what if there’s a fifth pillar we’ve been undervaluing, and in many cases actively cutting? Our guest today argues that the arts belong in that same category. Daisy Fancourt is a Professor of Psychobiology and Epidemiology at University College London, where she heads the Social Biobehavioural Research Group and directs the World Health Organization’s Collaborating Centre on Arts and Health. She’s one of the most cited scientists in her field, and her work sits at a genuinely unusual intersection: the rigorous, data-heavy world of epidemiology and the seemingly softer world of creative practice. Her new book, Art Cure: The Science of How the Arts Save Lives, makes a case that’s hard to dismiss: that engaging with the arts changes your gene expression, slows your biological aging, reduces your risk of dementia, depression, and chronic pain, and actually helps you live longer. She’s…
Fiona Crombie: Academy Award-nominated production designer on storytelling without words
AscultateIf you’ve ever wondered what a movie production designer actually does, our guest today describes it in the simplest terms: it is everything you see in the frame that isn’t a costume. It turns out, production design has a lot in common with product design. Our guest is the visionary production designer Fiona Crombie. You’ve seen her work in incredible films like The Favourite, and most recently, in the hauntingly beautiful Hamnet. This film is currently taking the industry by storm with eight Academy Award nominations, including a nod for Fiona herself for Best Production Design. Trailer for Hamnet, nominated for 8 Academy Awards in including Fiona Crombie for production design From the sprawling architecture of a Tudor estate down to the specific curve of a spoon or the texture of a tablecloth, Fiona’s job is to build a physical reality that reflects the interior lives of the characters on screen. In our conversation, we explore how production design shapes performance, how historical accuracy balances with…
Sam Beam of Iron & Wine: Grammy-nominated musician on creativity, collaboration, and why a good day is finding one great lyric
AscultateMost musicians start learning at an early age—or so we think. But that wasn’t the path our guest today took. He was an arty kid—drawing and painting in his bedroom—then a film teacher, before he became the musical success he is today. This is a preview of a premium episode. Find the full interview on our Substack: https://designbetterpodcast.com/p/sam-beam Five time Grammy-nominated Sam Beam—who you know as Iron & Wine—told us his music career still feels like a bit of a fluke, even though it’s been over half his life now. Things started to come together for him when he got his hands on a 4-track recorder. Suddenly, music wasn’t about performing—it was about making something that he could develop and refine, just like a drawing. We talk about how he balances prolific output with raising five daughters, why he used to keep “office hours” for creativity, and how a successful day can be as simple as finding one good lyric. We also dig into collaboration—how working with other musicians and even his daughter…
George Newman: Cognitive scientist on why creativity is more like archaeology than magic
AscultateWe’ve all heard the mythology around great ideas: the lone genius struck by inspiration, the eureka moment in the bath or shower. But George Newman believes we’ve been thinking about creativity in the wrong way. This is a preview of a premium episode. To hear the whole thing, head over to our Substack: https://designbetterpodcast.com/p/george-newman George is a cognitive scientist who’s spent years studying where great ideas actually come from, and his research reveals something surprising: creativity might be less like magic and more like archaeology. In his book How Great Ideas Happen, he argues that ideas aren’t just born in our brains—they’re discovered through a systematic process of excavation. In our conversation, George walks us through the four stages of creative archaeology: surveying the landscape, gridding out the problem space, digging without judgment, and sifting through what you’ve found. He shares fascinating research on “hot streaks”—that pattern where creators explore widely, strike a rich…
Nate Koechly and Matthew Darby: YouTube's UX Director and Director of PM on redesigning one of the world's most-used apps
AscultateRedesigning one of the world’s most-used apps is no small feat, especially when that app is also the second largest search engine in the world: YouTube. Over the last four years, Nate Koechly, UX Director at YouTube, and Matthew Darby, Director of Product Management, have been leading an ambitious effort to balance Google’s metrics-driven culture with the subjective challenge of making an app feel “modern.” Visit our Substack for bonus content and more: https://designbetterpodcast.com/p/nate-koechly-and-matthew-darby In our conversation, Nate and Matt share how they developed predictive measurement tools to gauge user perception, why they pair visual updates with quality-of-life features like comment threading and improved video controls, and how their research process has evolved from measuring clicks to understanding satisfied watch time. We also dig into one of YouTube’s most complex challenges: the algorithm. As Nate and Matt explain, what users say they want doesn’t always match what actually makes them…
Bill Burnett: How to Live a Meaningful Life
AscultateWhen we last spoke with Bill Burnett, it was in 2020 and he’d just published his book Designing Your Work Life, co-authored by Dave Evans. The world was in the midst of a pandemic, and work and careers seemed very uncertain. Along with their other bestselling book, Designing Your Life, millions of people found guidance and a process for re-framing how to approach their career and life plans in general, inspired by a methodology that Bill taught during his many years in the Stanford design program. This is a preview of a premium episode. To listen to the full interview, visit: https://designbetterpodcast.com/p/bill-burnett-returns Over the intervening years, Bill and Dave had countless conversations with people who had—at least to some degree—”figured out” work , family, and friends, but still felt stuck. They were stuck on the question of meaning. Bill told us that asking, “What is the meaning of life?” is not the right question. Instead, we should be asking “How can I find meaning IN life?”. In their new…
Austin Kleon: Author of "Steal Like an Artist" on building a sustainable creative practice
AscultateTo make good creative work, you’ll inevitably do a lot of bad work along the way. So building a thriving creative practice relies on showing up and doing the work consistently, whether you feel inspired or not. And we can get trapped into thinking that if only we had the perfect space, or the best pen, or right notebook, it would all be easier. This is a preview of a premium episode. To listen to the full interview, visit: https://designbetterpodcast.com/p/austin-kleon But our guest today, Austin Kleon, has built a remarkable creative practice around a deceptively simple toolkit: index cards, newspapers, scissors, and glue. He’s the bestselling author of Steal Like an Artist, Show Your Work, Keep Going, and Don’t Call it Art. What makes Austin’s approach so valuable is how he’s translated these ideas into a sustainable daily practice that’s lasted over a decade. In our conversation, Austin shares why he starts every day writing in his diary before he picks up the phone, how constraints (time, space and…
Raffaela Panie: Designing the brand and visual identity for the 2026 Olympic Winter Games
AscultateEvery four years, the Olympic Games capture the world’s attention—not just through athletic achievement, but through a complete visual identity that must resonate across cultures, languages, and generations. It’s one of the most demanding design challenges in the world: creating a brand that honors Olympic heritage while reflecting the unique spirit of a host city and region. This is a preview of a premium episode on Design Better. To hear the whole thing, subscribe via our Substack: https://designbetterpodcast.com/p/raffaella-panie Raffaela Panie is the Brand, Identity and Look Director for the Milano Cortina 2026 Olympic Winter Games—which means she’s responsible for how billions of people will experience these games visually, from the opening ceremony to the medals, from venue designs to digital platforms. It’s a project that requires balancing tradition with innovation, local culture with global recognition, and multiple stakeholders with a singular creative vision. In our conversation, Raffaela shares…
Design Better Experts in Residence: Roundtable at Sequoia Capital
AscultateWe recorded this special live episode of Design Better at Sequoia Capital in Silicon Valley, with our Experts in Residence: Irene Au, Kevin Bethune, and James Buckhouse. Longtime listeners will recognize these names—Irene appeared on Episode 1 of Design Better, we explored Kevin’s remarkable journey from nuclear engineer to Air Jordan designer in episode 72, and we visited James at Sequoia Capital for a live AMA last year. Together, they’ve shaped how businesses build, how design operates at scale, and how creativity thrives inside technology and venture capital. Irene Au led the design practices at Yahoo! and Google during their formative years. Now a Design Partner at Khosla Ventures, she coaches designers, executives, and founders from seed stage through exit. Kevin Bethune is a multidisciplinary design and innovation executive. His career spans nuclear engineering, product creation at Nike, and formal design training at ArtCenter. Kevin wrote two MIT Press books—Reimagining Design and Nonlinear. And he’s…
Mikon van Gastel: Co-Founder of Sibling Rivalry on why presentation skills matter more than design skills
AscultateThere was a time when a movie title sequence was just the moment you grabbed your popcorn and waited for the real show to start. But in the mid-90s and early 2000’s, that changed forever with films like Seven and shows like Mad Men and Stranger Things. The title sequence became a prologue—a metaphor for the film itself. This is a preview of a premium episode. To listen to the full interview, head over to our Substack:https://designbetterpodcast.com/p/mikon-van-gastel Our guest today, Mikon van Gastel, was right there in the trenches of that revolution. After a formative and intense education at the Cranbrook Academy of Art—where the only teachers were artists in residence and your toughest critics were your peers—Mikon cut his teeth at the legendary studio Imaginary Forces. Today, Mikon is the Co-Founder and Chief Creative Officer of Sibling Rivalry, a hybrid brand studio and production company he founded with his best friend, Joe Wright. They’ve built a reputation for work that blurs the lines between…
Mark Wilson: Fast Company's Global Design Editor on design's defining moments in 2025
AscultateAs 2025 draws to a close, it’s time to pause and take stock of what’s been a transformational year in design. From Figma’s landmark IPO to the rise of AI across every category of product, to major brand evolutions at Nike, Netflix, and The New York Times—this year has been defined by what our guest today calls “mass acceleration.” Visit our Substack for bonus content and more: https://designbetterpodcast.com/p/mark-wilson Mark Wilson is the Global Design Editor at Fast Company, where he’s been tracking these seismic shifts, reporting on everything from the architecture of data centers to the comeback of wired headphones. He’s a journalist who straddles multiple worlds—covering the design industry, and now co-hosting the By Design podcast. He’s someone who can explain why Labuboos became an unlikely cultural phenomenon and why your kids might be more interested in building with Chompsaw than staring at a screen. Today, we’re looking back at 2025 with Mark to understand not just what happened, but what it all…
Video Rewind: Cassie McDaniel: How Medium eliminated its PM function and started moving faster
AscultateWe’re taking a holiday break, so we’re rewinding to one of our favorite episodes this year with Cassie McDaniel, Medium’s head of design. We’re also including video from the episode, which you can watch here or on our YouTube channel at dbtr.co/youtube. We hope you have a lovely holiday season with your family, friends, and loved ones. —Eli & Aarron *** Cassie McDaniel, Medium’s head of design, is someone with a clear vision for how a design team should work. She believes team members should have a breadth of skills, craft should be the foundation of product design, and experimentation is important in both work and workflow. To that end, Cassie and the leadership team at Medium recently made what some might see as a controversial decision: They eliminated product management. The result? They are moving faster than ever. We chat with Cassie about what led to this decision—and why it might not work for all teams, how she thinks about balancing Medium’s legacy of thoughtful design while moving the product…
Aaron Draplin: Field Notes co-founder on what skate culture taught him about design
AscultateA larger than life figure in the creative world, Aaron Draplin has been designing everything from logos to posters since 1995. Few designers are as prolific as Aaron. He’s the founder of Draplin Design Co. (DDC). Priding himself on craftsmanship and quality, the DDC has made stuff for Field Notes, Esquire, Nike, Red Wing, Burton Snowboards, Ford, and he’s even designed a US stamp. Visit our Substack for bonus content and more: https://designbetterpodcast.com/p/aaron-draplin We caught up with Aaron in person at The James Brand studio in Portland, Oregon, where he walked us through an origin story that begins with a meteor in Navajo country and winds through the skate parks of Michigan in the 80s, the snowboard culture of the 90s, and eventually to one of the most recognizable voices in American graphic design. But this isn’t just a conversation about making cool stuff—though there’s plenty of that. Aaron opens up about the work ethic he learned from his parents, and why being prolific isn’t about…
Jessica Hische and Chris Shiflett: Designing business tools that support how creatives actually work
AscultateJessica Hische and Chris Shiflett first crossed paths at Studiomates, a Brooklyn based co-working space where some of New York’s most talented designers built businesses and influential organizations. Visit our Substack for bonus content and more: https://designbetterpodcast.com/p/jessica-hische-and-chris-shiflett Jessica, known for her lettering and illustration work with clients like Wes Anderson and The New York Times, and Chris, whose career spans from the early foundations of the web to co-founding Brooklyn Beta, both experienced firsthand what happens when passionate, independent creatives come together. Today, they’re channeling those lessons into Studioworks, a business platform built specifically for independent studios and creative professionals. They’re tackling the unglamorous but essential parts of running a creative practice—invoicing, project management, client relationships—with the same care and community spirit that defined those Brooklyn days. In this conversation, we talk about the magic…
2025 Holiday Gift Guide
AscultateIt’s that time of year again—our favorite episode to put together. A moment to look back at the objects, experiences, and ideas that sparked creativity for us this year. From books that moved us to tools that surprised us to experiences we can’t stop recommending, we’ve gathered a set of gift ideas for the designers, makers, and curious people in your life (including you). We’re starting with budget-friendly picks and moving up from there, so whether you’re filling a stocking or going big, you’ll find something here. Let’s get into it. *** Before we get to the list, if you’re looking to give (or get) the gift of education, for the next week only you can get or gift a year of premium for 25% off, our only sale of the year. Buying a year-long subscription will get you to our ever-expanding Design Better Toolkit (with over $2K in discounts on tools and courses), as well as monthly AMAs, ad-free episodes, and our library of books. Doing this also supports anyone who can’t afford a subscription through our…
Phil Gilbert: Making a 114-year-old, 400,000 person company care about design
AscultateChanging the culture of a 400,000-person company isn’t just hard—it’s the kind of transformation most leaders wouldn’t even attempt. But when Phil Gilbert joined IBM as General Manager of Design in 2010, that’s exactly what he set out to do. And remarkably, he had a lot of success. Visit our Substack for bonus content and more: https://designbetterpodcast.com/p/phil-gilbert Phil led one of the most ambitious design transformations in corporate history, hiring over 1,000 designers, creating IBM’s design thinking framework, and embedding a new way of working across nearly 180 countries. Now, with his new book Irresistible Change, Phil is sharing the blueprint for how he did it—and more importantly, how you can apply these lessons to your own organization. In this episode, we talk with Phil about treating change like a high-stakes product, why IBM’s transformation was opt-in rather than top-down, and what it takes to win over engineers who’ve spent decades deeply entrenched in a technical worldview. We also…
Cecilia Brenner: Moving beyond design theater to measurable impact
AscultateWe’ve talked to many design leaders who have burned out after a decade or more of corporate work. But after 17 years at Philips designing health innovations, Cecilia Brenner wasn’t burnt out…she loved it. And she wanted to find a way to scale her sense of purpose, so she joined Design for Good as Managing Director, and found a way to work with hundreds of designers who want meaningful impact without leaving their day jobs. This is a preview of a premium episode, find the full episode on our Substack: https://designbetterpodcast.com/p/cecilia-brenner Design for Good mobilizes what Cecilia calls a “radical global action collective”—1,600 designers from companies like Philips, Lloyds Bank, and others—to tackle UN Sustainable Development Goals through focused, two-year cycles. Their first cycle addressed clean water and sanitation. Now they’re working on quality education. And here’s the twist: everything they create is open source. In our conversation, Cecilia explains how Design for Good measures real impact…
Video Rewind: Jordan Mechner: Pioneering game designer on creating Prince of Persia, Karateka, and a new graphic novel memoir
AscultateThis is a preview of a premium episode. You can find a video version of the full episode on our YouTube channel: https://www.youtube.com/watch?v=3dvoGPZEY1g We’ve been on the road this week, recording some in-person episodes in Portland Oregon, with Ryan Coulter—co-founder of The James Brand, and the wonderfully hilarious graphic designer Aaron Draplin. We’re excited to bring you this episodes soon, and in the meantime we’re rewinding to one of our favorite episodes this year with Prince of Persia creator Jordan Mechner. You may have heard that we’re publishing more video from our episodes, and you can now find a video version of this episode on YouTube. Enjoy! *** As a kid in the 80’s, Eli fell in love with games on computers like the Apple II, Commodore 64, and later the Amiga and Macintosh. One of the very first games he played was called Karateka, which was inspiring for the realistic movements of its digital karate antagonists, even on a black-and-green Apple II monitor. Our guest today, Jordan…
Ben Swire: Author of "Safe Danger" on the hidden reason team building efforts fail
AscultateAs educators, we’ve grown wary of the term “safe spaces,” especially when what many students really need is a space to engage with “dangerous” ideas. But true dialogue doesn’t begin with risk—it starts with trust. Our guest today, Ben Swire, wrote the book Safe Danger, which offers a thoughtful, practical approach to building the psychological safety that allows curiosity, connection, and even productive disagreement to flourish. Find bonus content and more on our Substack: https://designbetterpodcast.com/p/ben-swire-former-ideo-design-lead Ben’s career took him from the buttoned-up world of financial marketing to IDEO—a shift he describes as going “from Kansas into Oz.” At IDEO, he discovered that world-class work could be fueled by something radically different than what he’d experienced everywhere else. That discovery led him to spend years exploring a deceptively simple question: How do you get people to fail but enjoy doing it? The answer became the foundation of his book and his work—a concept he calls…